We are proud of our reputation for virtual support services and our clients can prove it. Take a look at some of our testimonials!
“I think I can sum Rachel up in one word – indispensable. Within weeks of Rachel beginning work, I wondered how I had ever managed without her. I expected her to be efficient, capable and professional – which she is – but I was not expecting her level of commitment, knowledge and common sense. She is certainly a trusted pair of hands in dealing with issues when I am not around and I have no worries about her ability to make sensible decisions and “hold the fort” until I am available. And she does all of this with a calm and pleasant manner which has impressed me and drawn positive comments from my clients.”
Julie Hurst“In my experience, Rachel continually demonstrates the acquisition of the relevant knowledge, skills and experience, that enable her to adapt and offer the successful fulfilment of customer’s needs in new and existing markets.
Employing the capabilities and services of RHVA cannot be considered a business cost. Rather, it represents an investment in your future success!”
Mark Hemming“Rachel is excellent. Her knowledge, enthusiasm, professionalism and effectiveness is a real asset to our business and often goes beyond what is asked for providing innovative ideas for ongoing improvement. Whether you need ‘a bit of admin support’ or ‘someone who can take your administration / marketing / system’ problems away and deal with them – Rachel is your lady. I would highly recommend her and her team to any small or large business.”
Karen Griffin“Rachel worked as my virtual exec pa for about 2 years. To say she is irreplaceable is an understatement. Over the years I’d tried virtual PAs but within 3 months was despairing in that I had to redo their work. This was far the complete opposite with Rachel. Every project, assignment or task, regardless of complexity Rachel comprehended very quickly what was needed, would complete, always on time and always right-first-time. I found I was able to let go, to a very capable pair of hands. I was able to fully and confidently pass over a website rebuild, email campaigns, social media management and when GDPR was looming Rachel took care of it all.
I can’t explain how invaluable this was to me – it freed me up to do my work, with no distraction of worrying whether it would be done completely. Plus, Rachel was always professional, personable and nothing was ever too much trouble. I found myself in a bit of a dilemma as I wanted to reward Rachel by recommending her services, but I wanted to selfishly keep her for myself! But the world needs to know about her, I more than highly recommend her.”
“Rachel has been an additional resource to our logistics business for 6 years. During that time she has supported us in various different ways with marketing, recruiting, re-branding, processes, financial spreadsheets, tender documents, social media and email management. She is honest, trustworthy and will also look at ways to improve things. Despite her being ‘virtual’ my Manager’s also utilise her skills and view her as part of the team. Deadlines are always met and the quality of work is always excellent.”
Dave Hands“We engaged with Rachel last year through a mutual contact for some help on a project. Throughout Rachel was the epitome of professionalism and always met her deadlines. The project was a bit of shot in the dark from our end with limited resource and experience, which showed at points! However, this didn’t deter Rachel and she really went beyond what we had engaged her for, bringing her varied experience into play and helping ensure that the project completed, on time and to specification – would definitely recommend!”
Katie Washbourne“Rachel has been providing regular administrative support to The Ups of Downs since September 2019. We always find her to be extremely reliable, helpful and thorough. She has a very approachable manner and a great can do attitude.”
Nicola Enoch“I have worked with Rachel since 2013 and I can always rely on her to deliver speedy results. Nothing is too much trouble and she’s always willing to help and offer a solution. Great support for a growing business and a great team player.”
Lynn Nunn“Initially we used RHVA for our customer satisfaction surveys. Rachel’s help proved invaluable & she now manages all of our social media, keeps our databases updated, writes our newsletters & tweaks our website.
Our fitness business is on top of our day jobs & we would not have the time to complete what Rachel does for us, but we know that it needs doing to help our business grow – by outsourcing to RHVA it has given us the time to run additional classes.”
“I have used Rachel’s services for various projects, not only does she complete them on time and to a very high standard, she also provides additional useful information and a sounding board, which for any business owner offers additional value, this in turn has enabled us to launch our business with minimal cost. She offers a wealth of experience & advice and I would openly recommend her services to others.”
Mark Jackson“Rachel has been an additional resource for our growing business since 2013, we utilise her admin & social media skills for adhoc & regular work. Social media is proving an important route to market for us, and it’s already played a role in us winning various new business which we would not have achieved without Rachel’s input. We do not have the internal resource or time to focus on these important areas but by outsourcing to RHVA it allows us to focus on the things we need to.”
Les Nunn