07834 166320 Rachel@rhva.co.uk

Do you need support but don't have the space, money or enough work for an employee?

We’re available to support you with virtual assistance, PA and business support as and when you need it.

Are you spending too much time IN your business and not ON your business?

Are you bogged down in administration activites when you should be spending your time actually running your business, growing it and making a profit?

Why should you choose RHVA Virtual Assistant?

  1. We will be your experienced & professional partner to help your business grow
  2. We will give you the ability to achieve a better work/life balance
  3. We offer tailor made solutions to meet your business needs

Are you working around the clock to keep up? No time to focus on growing your business?

Working with RHVA Virtual Assistant will reduce these problems dramatically. We offer a cost effective solution as you only pay for productive hours, we are your experienced and professional partner to help your business grow.

Welcome to RHVA Virtual Assistant

Picture of Rachel HandsRachel Hands, launched RHVA Virtual Assistant in 2013, with over 20 years of experience in customer service and business administration management, in the engineering, manufacturing and logistics sectors.

RHVA Virtual Assistant believes that each business is unique.  By developing knowledge and experience of business administration, we provide tailored administrative solutions that best suit your business. RHVA Virtual Assistant provides a hands-on service, by becoming an integral part of your team, we just do it remotely.

The service undertakes all agreed administrative tasks, leaving you with time to concentrate on delivering products and services.  Additionally, the team will improve efficiency within your administrative processes.

We are proud to have longstanding clients who in turn have referred us to other businesses. 98% of our clients have come from other happy customers.

Alongside providing administrative support to businesses large and small, Rachel forms part of the operation’s committee for a local charity The Ups of Downs, is the charity’s Training and Schools Coordinator and a volunteer mentor for new parents receiving a diagnosis of Down’s Syndrome.

2019 was a busy year, Rachel changed her name by marriage and was honoured to have been awarded VA of the Year 2019 for the West Midlands, England Region and Runner Up – England VA of the Year 2019 in November.

“Rachel is excellent. Her knowledge, enthusiasm, professionalism and effectiveness is a real asset to our business and often goes beyond what is asked for providing innovative ideas for ongoing improvement. Whether you need ‘a bit of admin support’ or ‘someone who can take your administration / marketing / system’ problems away and deal with them – Rachel is your lady. I would highly recommend her and her team to any small or large business.”

Karen (Managing Partner)

Space2BE Ltd.

“Rachel has been an additional resource to our logistics business for 6 years.  During that time she has supported us in various different ways with marketing, recruiting, re-branding, processes, financial spreadsheets, tender documents, social media and email management.  She is honest, trustworthy and will also look at ways to improve things. Despite her being ‘virtual’ my Managers also utilise her skills and view her as part of the team. Deadlines are always met and the quality of work is always excellent.”

Dave (Managing Director)

LTS Global Solutions

Admin Support

Admin tasks can stop you from doing those things in your business that only you can do, that’s where we can help.

Customer Support

At RHVA we can handle customer communications for you and in the way you would like it done.

PA Support

We can help manage your emails and provide you with an extra pair of hands to maintain an organised back office.

“Employing the capabilities and services of RHVA cannot be considered a business cost. Rather, it represents an investment in your future success!”


Director, MH4.0 Training & Consulting Ltd

“Rachel has been providing regular administrative support to The Ups of Downs since September 2019.  We always find her to be extremely reliable, helpful and thorough.  She has a very approachable manner and a great can do attitude.”


Trustee, The Ups of Downs (Registered Charity 1141359)