0843 8860136 | 07834 166320 Rachel@rhva.co.uk

Do you need support but don't have the space, money or enough work for an employee?

We’re available to support you with virtual assistance, PA and business support as and when you need it.

Are you spending too much time IN your business and not ON your business?

Are you bogged down in administration activites when you should be spending your time actually running your business, growing it and making a profit?

Why should you choose RHVA Virtual Assistant?

  1. We will be your experienced & professional partner to help your business grow
  2. We will give you the ability to achieve a better work/life balance
  3. We offer tailor made solutions to meet your business needs

Are you working around the clock to keep up? No time to focus on growing your business?

Working with RHVA Virtual Assistant will reduce these problems dramatically. We offer a cost effective solution as you only pay for productive hours, we are your experienced and professional partner to help your business grow.

Welcome to RHVA Virtual Assistant

Rachel Head & Shoulder shot August 2015 croppedRachel Hands (nee Willmott), launched RHVA Virtual Assistant in 2013, with over 20 years of experience in customer service and business administration management, in the engineering, manufacturing and logistics sectors.

RHVA Virtual Assistant believes that each business is unique.  By developing knowledge and experience of business administration, we provided tailored administrative solutions that best suit your business. RHVA Virtual Assistant provides a hands-on service, by becoming an integral part of your team.

The service undertakes all agreed administrative tasks, leaving you with time to concentrate on delivering products and services.  Additionally, the team will improve efficiency within your administrative processes.

We are proud to have longstanding clients who in turn have referred us to other businesses. 98% of our clients have come from other happy customers.

It’s been a busy summer so far, not only have I changed my name by marriage, but I was honoured to have been awarded VA of the Year 2019 for the West Midlands, England Region and am looking forward to the English finals in November.

“Rachel is excellent. Her knowledge, enthusiasm, professionalism and effectiveness is a real asset to our business and often goes beyond what is asked for providing innovative ideas for ongoing improvement. Whether you need ‘a bit of admin support’ or ‘someone who can take your administration / marketing / system’ problems away and deal with them – Rachel is your lady. I would highly recommend her and her team to any small or large business.”

Karen (Managing Partner)

Space2BE Ltd.

“Rachel has been an additional resource to our logistics business for 6 years.  During that time she has supported us in various different ways with marketing, recruiting, re-branding, processes, financial spreadsheets, tender documents, social media and email management.  She is honest, trustworthy and will also look at ways to improve things. Despite her being ‘virtual’ my Managers also utilise her skills and view her as part of the team. Deadlines are always met and the quality of work is always excellent.”

Dave (Managing Director)

LTS Global Solutions

Admin Support

Admin tasks can stop you from doing those things in your business that only you can do, that’s where we can help.

Customer Support

At RHVA we can handle customer communications for you and in the way you would like it done.

Marketing Support

If you don’t have the time to work on your marketing then we can help to break that cycle!

“I think I can sum Rachel up in one word – indispensable. Within weeks of Rachel beginning work, I wondered how I had ever managed without her. I expected her to be efficient, capable and professional – which she is – but I was not expecting her level of commitment, knowledge and common sense. She is certainly a trusted pair of hands in dealing with issues when I am not around and I have no worries about her ability to make sensible decisions and “hold the fort” until I am available. And she does all of this with a calm and pleasant manner which has impressed me and drawn positive comments from my clients.”


Director, Work Life Balance Centre

“We engaged with Rachel last year through a mutual contact for some help on a project. Throughout Rachel was the epitome of professionalism and always met her deadlines. The project was a bit of shot in the dark from our end with limited resource and experience, which showed at points! However, this didn’t deter Rachel and she really went beyond what we had engaged her for, bringing her varied experience into play and helping ensure that the project completed, on time and to specification – would definitely recommend!”


HR Manager, Barenbrug UK

“Rachel worked as my virtual exec pa for about 2 years. To say she is irreplaceable is an understatement. Over the years I’d tried virtual PAs but within 3 months was despairing in that I had to redo their work. This was far the complete opposite with Rachel. Every project, assignment or task, regardless of complexity Rachel comprehended very quickly what was needed, would complete, always on time and always right-first-time. I found I was able to let go, to a very capable pair of hands. I was able to fully and confidently pass over a website rebuild, email campaigns, social media management and when GDPR was looming Rachel took care of it all. I can’t explain how invaluable this was to me – it freed me up to do my work, with no distraction of worrying whether it would be done completely. Plus, Rachel was always professional, personable and nothing was ever too much trouble. I found myself in a bit of a dilemma as I wanted to reward Rachel by recommending her services, but I wanted to selfishly keep her for myself! But the world needs to know about her, I more than highly recommend her.”


Executive Career and Leadership Coach, Jennifer Baker Coaching