07834 166320 Rachel@rhva.co.uk

Corporate Social Responsibility (CSR) Statement

RHVA Virtual Assistant believes that CSR is integral to our business. We are dedicated to making a positive contribution to our communities, being fair and transparent with our clients and our associates whilst minimising our environmental impacts.

Our business

RHVA is committed to providing:

  • A high-calibre service
  • good work life balance,
  • transparent pricing and
  • fair pay.

We aim to engage with associates that reflect the diversity of our customers. Our policies, including a commitment to equal opportunity, are designed to attract and retain high-calibre people, regardless of age, gender, race, religion, disability, nationality, or sexual orientation. It is our policy to engage and support our team with training and development ideas so they can grow and develop both personally and as business owners in their own right. We provide flexible working, to help people achieve a work-life balance.

RHVA believes effective communication and consultation is particularly important in achieving our business objectives. We value opinions of our customers and associates and seek to actively involve them in the development of services we provide.

RHVA expects every member of the team to take responsibility for their performance and to work together to achieve our goals along with aligning their behaviour to our values:

  • Trustworthiness: integrity, honesty
  • Dependable: keeping promises
  • Respect: dignity, tolerance, privacy, courtesy
  • Fairness: equality, consistency, law abiding
  • Careful: care not to harm others 

Our environment

RHVA aims to sustain and improve our natural environment for the benefit of all. We are committed to continual improvement in our environmental performance by improving the efficiency with which we use resources.

We also select our suppliers based on their ability to adopt the highest environmental standards.

Our communities

RHVA is an active member of the communities in which we operate. We make a positive contribution to local communities by supporting local charities both with regular donations and discounted service provision, particularly those associated with children and people with disabilities.